Air India — Charged the bank/tickets are not booked/no response from airIndia | |
Hi Team, I was trying to book VBM flight from London to Bangalore on 28th July around 14:00 IST. After providing the card details, an error page was displayed, hence I retried and the same happened for two times. Later I used a different card and I got confirmed tickets. When I checked my bank account I realised that, both the transaction which showed an error page were gone through, but I dint receive any updates/emails from Air India. I tried to contact them on their UK call centre number provided on the website[protected], it is not reachable. I sent an email to [protected]@airindia.in and [protected]@airindia.in I received a reply form [protected]@airindia.in to drop an email to [protected]@airinidia.in which I did and there is no response from them. It's been more than 2 working days now. Was this information helpful? | |
Air India customer support has been notified about the posted complaint. | |
1 Comment | |
Comments
9%
Complaints
3152
Pending
0
Resolved
294
View all 3152 Air India reviews & complaints
+91 11 2462 4075 [Helpdesk]
+44 207 760 3290 [UK]
+49 69 1200 9821 [Germany]
Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
View all Air India contact information
Even I am facing the Issue. I have written the email to [protected]@airindia.in. I haven't got any reply from them. Could you let me know to which email I.D. have you been contacting to?