Air India — Complain of a crew member

Address:

400064

Flight no. Ai 865
Date:- 23rd april 2017
Origin:- delhi
Destination:- mumbai
Flight timing:- 10:00 am

Today's experience was not good at all. I am having two issues

1st:- when i booked my tickets online i requested for the seats n the seats were 6d, 6e, 6f. But at the time of issuing boarding pass, the lady who was there she told me that ur seats r already given n only front row seats r available. I said nothing and took the boarding pass. After entering the aircraft i came to knw that the seats that i booked it online are not completely occupied only one person is seating there so i exchanged the seats because my kid want to sleep n the hand rest of first row is fixed.. You cant moved that. Don't understand why airline people did this.

2nd: first i pressed the calling button two times but nobody payed any heed. Secondly when one steward came up with a breakfast trolley then i requested him to give me a blanket bcoz my kid was sleeping n was feelings cold but that guy think that serving food is more important then giving a blanket... I'was on a 6th row... U can imagine how long he would have taken to finish his food serving duty. Third time i again had to remind him, then at last he bought the blanket. But this type of attitude towards kids is not acceptable... Kids should b the first priority whatever b the case