Air India — complaining about flight delay without any prior notice and wrong date printed on my boarding pass when web check in done

Flight scheduled for tomorrow, 3 august
It gets delayed without any prior notice to the flyer.
While doing web check in i noticed the updated timings with no information of it given to me in personal.

Web check in boarding pass shows wrong date i. E 2 august in place of 3rd august, increasing to the confusion already present.

This is really frustrating and changes all the itenary of the flyer

Least they can do is inform about the delays and atleast print the correct date on the boarding pass.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Air India customer support has been notified about the posted complaint.
Aug 03, 2017
Updated by stuti0901
Nothing resolved
Aug 07, 2017
Updated by stuti0901
No response yet
Complaint comments 

Comments

On the top of it, while boarding at the boarding gate they denied my booking and told.me that some agent has cancelled the booking.

Doing a web check in is futile when you are travelling with air india coz at the end they will change your seat because of there bloody stupid system and will harass you

10 minutes before my flight departure, at the boarding gate they are telling me that there is some problem with my booking and decided to give my already choosen seat through web check in to some other passenger and harassing me by putting me into a middle seat despite of the fact that i have already chosen my seat 1 day before.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    3151
    Pending
    0
    Resolved
    294
    Air India Phone
    +91 11 2462 4075 [Helpdesk]
    +44 207 760 3290 [UK]
    +49 69 1200 9821 [Germany]
    Air India Address
    Marine Drive, Nariman Point, Mumbai, Maharashtra, India - 400021
    View all Air India contact information