Air India — complaint against cancelled of ai flight 243 to kabul from new delhi without informo

Address:

Purbachal, 700097

I had purchased ticket for travel by ai from kolkata to kabul via new delhi on the 24th of august 2019. Ticket number[protected] / hhlj4. On reaching the kolkataairport i was advised that the flight from delhi to kabul has been cancelled. This was never informed to me. The delhi official s refused to cooperate and advised me to arrange for the onward journey by myself. They had never bothered to inform me in advance in which case i could have made alternative arrangements.
Of course full refund has been promised.
This does not solve the issue of harassment and monitory loss.