Air India — complaint regarding overheating of cabin in sector chicago-delhi

Dear sir,

I alongwith my wife and daughter traveled from chicago-delhi, as per the following details :-

Flight no. – ai 126

Date – 31st dec 2019

Sector – chicago – new delhi

Name of passenger –

1. Rajesh mittal – seat no.37f

2. Prarthna mittal - seat no 37 e

3. Madhu mittal – seat no 40d

Immediately after boarding the aircraft, we noticed that the rows we were sitting in were inordinately heated. The fact was brought to the notice of the crew, who explained that after take-off, the cabin temperature would settle down to a comfortable level. Even after taking off, we were assured to bear the exorbitant temperature for some time on the pretext that captain of the aircraft is looking into it and it will settle down to a comfortable level.

However, the high temperature (Unbearable levels) continued in the cabin for entire 15 hours of the duration of the flight. Several passengers (Including three o[censored]s) started vomiting and fall sick. The passengers (Including three o[censored]s) were mostly standing at the rear of the aircraft, or sitting on crew seats on alternate basis. The facts can be verified from your cabin crew, who was quite supportive but unable to help the situation.

The situation was so bad, that it actually called for grounding of the aircraft. Through this mail, i demand compensation for the huge physical and mental discomfort undergone by us during the flight.
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