Air India — complaints against air hostess ai820 and mr krishnan at delhi airport.

Dear sir

1. Myself vinayak srivastava was travelling from vadodara to delhi vide ai 820 dated 18 jan 19 with my son & wife. I have to submit following for your kind consideration

A. Flights was delayed for unknown reasons and departed vadodara quit late (Approx 4 hours delay). No kind word from captain to apologize for delay.

B. There was only 01 lady air hostess in flight. She requested me to keep my cabin luggage below my legs to which i kindly denied view was quite tired and didn't wanted to sacrifice my leg space. She picked fight with me and threatened me with dire consequences, to which i replied to produce me evidence that it is safe and allow to keep luggage at leg space, additionally i said why you are only targeting me when there are other passengers who are carrying 02 cabin luggage whereas among 3 o[censored]s i had only one

C. She was adment and was threatening and behaving quite rudely

D. On landing she called mr. Krishnan from security to take charge of me, but on discovering that i have only single bag that too of 5kg he had nothing to say.

5. Following requested:-

A. To take action against captain of flight for not appraising passengers for the cause of delay and not apologizing

B. Concern lady air hostess for rude behaviour, threatening passengers and ill treating them.

C. To take action against mr krishnan, who without finding any facts just on word of lady officer came to us and wasted our crucial half an hour.

D. It reiterated that flight was already delayed for more than 4 hours and again upon that such rude behaviour of your staff says poor about your services and professionalism. I suppose you will take corrective step and punish those at fault.

Rgds