Air India — Covid 19 - Cancellation refund due since last 8 months

Hi,

Due to Covid restriction, we were forced to cancel the flight ticket from Kochi to Copenhagen and done lot of email communication and phone calls, but no response till today.

It has been more than 7 months, our refund is pending and every time they are telling us the same unacceptable reason to wait for few weeks.

Ticket booked for: 9th April 2020 from Kochi to Copenhagen and the same return on 7th July 2020
We paid an amount of 50117 INR.

During the time when we called and cancelled, they agree full refund in 4 weeks as the flight itself cancelled due to COVID, but after that no response.

Hope we will get a support from this forum and help us to refund the amount as soon as possible.
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Air India customer support has been notified about the posted complaint.
Dec 22, 2020
Updated by Avinyn
When can we expect the refund to our account.
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