Air India — Customer care and nodal officer not following duty | |||||
Dear Sir, On 4th December, 2015 I wrote an email to Air India customer care claiming my missing miles for 6 trips. There was no response and I again followed-up on 13th December, 2015. Still there was no response till date. After waiting a lot, on 13th March, 2016 I escalated the matter to Nodal officer Mr. Vivek Sharma but there was no response till date. I wrote to Appellate Authority Mr Sanjiv Kumar and again waiting for response. Their entire team is sitting idle and not entertaining their customers' request. Please do needful. Thanks in advance, Chandranath Mondal Was this information helpful? | |||||
Air India customer support has been notified about the posted complaint. | |||||
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complain not solve by customer care after complain in flight and food not serve to me as per my booked myself cancer and heart patient from suresh kanoi email [protected]@yahoo.co.in and myself ffp member
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