Air India — Customer service

Air India — Customer service

A Aakriti Bhargava Kulkarni from Jabalpur, Madhya Pradesh Jul 30, 2021 Jul 30, 2021 This thread was updated on Jul 30, 2021

Two days back i booked a ticket from air India website, due to certain issues i had to immideatly reschedule the date and post pone it for one day. There was no such service on the website nor was the cancellation option working. I called up customer care several times and every time they would take my details and put me on hold for 1 hour or even more. I have been trying to contact them on Twitter, however no response whatsoever. These are ways of cheating the consumer and causing acute distress. Was this information helpful? No (0) Yes (0)
Air India customer support has been notified about the posted complaint. Jul 30, 2021 Updated by Aakriti Bhargava Kulkarni Just see the images and check the amount of time am spending on hold with this company. Such distress is being caused to me. This is nothing less than mental harassment.
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