| Address: | New Delhi, Delhi, 110001 | | Website: | www.airindia.in |
22nd Jan 2016. AI 809.
Mumbai to Delhi.
Flight was originally scheduled to depart at 10am. A day before they changed to 10:35am. A few hours before they informed it is diverted through Pune. Even upon coknstantly requesting to accommodate me on an earlier flight which was not full, they asked me for a hefty fee. They told that if the flight is delayed by 1 hour, I will be refunded.
I reached airport, checked in, and while at the gate, they let all the passengers wait without even updating the dwlayed timing. Flight finally took off at 11:19 which is 1:19 late and reached around 2:30 which is 1:50 late. When I requested compensation, they told since I already boarded, I am not entitled for any.
They let the fligvht delyed so that they can get extra passengers from Pune, made a stopover in a direct flight booking, not even updated the passengers about the delay from 10:35 to 11:19 while chekcing-in. Now they even won't compenstae or show regvard to their passengers. Food was served after Pune and I asked for qatger which was given to me after half an hour of asking. Was this information helpful? | 
Post your Comment