| Address: | Mumbai City, Maharashtra |
We happened to travel by ai 866 on 5.12.2017 on mum-del sector tckt no y4lwb airline pnr no[protected]/1/1. The said flght no ai866 was to depart at 9.00 am but took off late by 1hrs.40 minutes. We just about managed to catch our connecting train by running all the way fm igi airport to hazrat nizamudding rly station as the flight landed at 12.50 p. M and our train was to depart fm nizamuddin station at a distance of 29 kms fm igi airport. This delay was a great strain and put us under tremendous tension. .
On our inward journey on 7.12.2017 del mum sector we were confirmed to travel by ai 191 departing at 21.00 hrs fm igi airport. We had web checked for the flight. Due to unusual late running of connecting trains fm agc to nzm (2 hrs 50 minutes) we could reach igi airport only at 8.25 p. M. Despite our best efforts and we were denied boarding not only that the counter staff had just closed and despite our pleas they denied us boarding passes and refused to even listen to us.
Subsequently i had to fly in the next flght no ai 315 departing at 23 hrs fm igi airport.
My confirmed tickets were cancelled and i had to purchase fresh tckts for rs.15000/- approx. Tckt no[protected].
Now how can the so called national airlines have two different attitudes when for a filmsy reason of non arrival of flight it was delayed by 1 hrs 40 minutes on 5, 12, 17 and denial of boarding pass for late arrival of web checked in customer by 10 minutes on 7.12.17.
We now claim compensation of rs.25000/- for the delalyed take off on 5.12.17 of ai 866 by 1hr. 40 minutes due to which we were put into undue pressure, stress and mental tension due to the late arrival of flght no. Ai 866 at igi airport at 12.50 p. M. As we had to catch a connecting train fm nizamuddin station at 2.00 p. M (New delhi - jabalpur super fast express) Was this information helpful? | 
