Air India — delayed flights

Website:

www.airindia.in

My flight on tuesday 7th november 2017 with air india from birmingham, england, flight number: ai0114 was due to fly at 20:30, it was delayed & was due to leave at 23:30 (Of which i was informed via email). Whilst on the way to the airport i was contacted via my mobile phone by air india to inform me that the flight would be delayed again & leave 01:30. I was compensated with a £7.50 food voucher which was insufficient to buy a hot meal, seeing as i was waiting at the airport for over five hours.
I arrived in delhi airport approximately 16:00, the transfer flight (Flight number: ai0491) to jaipur was meant to leave at 19:40 on 8th november, but it was delayed three times (I cannot tell you the exact times as i was so tired because i hadn't slept). I was compensated with the promise of food from the food street in the food court at the delhi airport. When i arrived to collect my food, they said they were closed. I explained that my flight had been delayed & showed my boarding pass in order to receive a snack. This was completely unsatisfactory (Picture included) & i refused to eat it. We eventually boarded the plane approximately 22:15, but the plane needed refueling & was in a queue to take off. Everyone sat on the plane for just over two hours which was incredibly uncomfortable & the state & smell of the toilet was disgusting, unfortunately i had no choice but to use it. I was extremely tired, hungry & exceedingly unhappy with the service provided by air india, along with everyone else on the plane (I had been traveling for much longer & it was just a horrible experience). Other people took video footage of the distressed complaining customers on board, i unfortunately did not. It caused a lot of problems for the people who had arranged to meet me at jaipur which made me feel guilty for something that was not my fault. As they had to wait for hours because i had no way to inform them of the second & third delay. It caused a knock on problem for my host family that i am staying with during my time in jaipur.
I fly back with air india from jaipur on monday 18th december 2017 with air india, flight number: ai0492, departing 13:30 & am worried that the same thing will happen again. I do believe that the compensation should reflect the amount of distress air india caused me, a partial refund or upgrade for my upcoming flights would be appreciated & that's the least the company can do for me in my opinion.
Thank you for listening & i really hope that they can offer me something satisfactory.
I look forward to hearing from you.
Kindest regards
Ruth crawford