Air India — delayed flights

Address:

Military Hospital Dehradun 248003, Dehradun, Uttarakhand

I brig ak sood, booked s ticket from dehradun to lucknow for 17 november e ticket no[protected], on flight ai-9646 from ddn to delhi and ai431 from delhi to lucknow starting at 0745 and 1220 hours respectively. On morning of 17 nov when i reached airport at 0645, i realised flight was delayed to 1230 with no intimation what so ever. No staff was there till 0705 hours and no alternative arrangements were made. Finally a change in timing of lucknow flight to ai-811 was made which was to leave delhi at 1900 hours. I am stranded here in airport, having started from my house at 0530 hours and will reach lucknow at 2010 hours at airport and then one hour more. This has caused so much inconvenience and agony, with no concern from staff here. It is a hopeless situation, no facility for arrangments for breakfast for stranded passengers or any subsequent arrangements. It is requested and submitted that adequate arrangements should be made to inform passengers in time, and if not maje other arrangements for stranded passengers and also necessary compensation be made to such traumatized passengers