Air India — denial of boarding in spite of valid tickets | |||
Sir my booking reference number is y6lxy with air india on 28 dec 2018 for me with my family (Total 04 members). I reported at kolkata (Ccu) airport with in time and approached air india counter for boarding tickets, but pass is not provided to me stating that flight is over boarded. I showed my confirm booking but authorities not allowed to board me in on the plane. They stuck me at the airport from 0500hrs. To 1300 hrs. At the airport. I was mentally harrassed by authorities, i missed my portblair trip which was planned with my family for winter vacation. My further journey and bookings were washed out. The air india authorities misbehaved with me gave me too much mental pressure due to that i got health issues. They arrange me next day flight on 29 dec. It was my horrible experience with the authorities and air india. Please do the proper action against on duty staff on that day and do favourable action to me as me and my family became victim for their offences. Thanking you.,. Suresh kumar pandey Was this information helpful? | |||
Air India customer support has been notified about the posted complaint. | |||
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