Air India — Didn't gave us the permission to board on the flight from IXS to CCU

Address:

This happens on Silchar Airport

AirIndia staffs and officials didn't gave us the permission to board on the flight AI754 on 17th September 7:45 A.M. We were two passengers. We have reached 30 minutes ago before the departure time due to bad road conditions. They just assumed that we can't reach on-time so they told to close the gate. It happened on silchar airport. We missed our flight. We missed our interview. We spend 10526 extra for another airline to reach home. Everything is gone. Why? We lost our opportunity we lost everything. Already sent 3 mails and called customer care number 2 times noone replies till now. As well as Groud staffs didn't take any complain and told us to do it online only and said you can complain anywhere we will reply from our side. You can't do anything. All the staffs of Air india didn't do anything where other airlines like indigo and spicejet do their best to help the passengers board even they are late on that time.
The main staff name is Y BAPPU SINGHA.
A E P NO[protected]
And the caller name who called me according to Truecaller his name is RATNADEEP CHAKRABORTY.
AS well as all the staffs did this they didn't say anything just defending themselves. The flight departed infront of our eyes.