Air India — Dirt and broken Flight

Hey

I recently travelled from SFO to DEL on AirIndia AI174. This flight was the absolute worst with no cleaning at all, what so ever.

Starting from the entrance the plane had a weird smell to it, possibly from the unclean carpet. The seat had no cushion on it and was broken. It kept slipping from under me. It felt like I was sitting on a a slab of wood for 16 hrs.

All the handles, chairs and windows had marks and stains like no oke ever cleaned. And don’t even open your table, as soon as you open it there are two holes behind don’t look in them. They were filled with dirt to the top, this was the worst. It’s the place peoples eat food and it’s unacceptable to keep it so dirty.

Next comes the utensils for the food, i was so skeptical in eating from those. All tue red cups we get for tea/coffee has water stains or something on it. I got them changed 3 times and all were same and unsanitary.

How does the airline even survive? Just on the basis that its a direct flight with 0 care towards sanitization and cleanliness. The irony was the flight attendants were in PPE kit while everything else was as dirty as it can be.

Thanks Air India