Air India Express — Didn't receive Refund more than 4 months

I booked tickets on 22 Aug for Mumbai to dubai for 3 passenger.. I didn't get any confirmation nor ticket for booking

PNR - RDRZON, KZCFVT

Did many phone calls to customer support and also sent email to nodal officers but no response.

Could you please help us to getting refund amount

Thanks
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2020
Updated by suniljawalkar
Still no updates from Air India Express, Could you please help us to accelerate process.

Thanks for Support .
Feb 07, 2021
Updated by suniljawalkar
Could you please help us to accelerate process, Still waiting for refund.
Mar 03, 2021
Updated by suniljawalkar
It been now more than 6 moths, I'm doing follow up with Air India Express team.

Did many phone calls to customer support and also sent email to nodal officers but no response.

Nodal officers are also not providing any update. lets us know whom to contact now...

Could you please help us to accelerate process.

Thanks for Support .
Complaint comments 

Comments

Still I didn't receive refund of Money for unbooked ticket, very very unhappy with Air India express response.

I booked tickets on 22 Aug for Mumbai to Dubai for 3 passenger.. I didn't get any confirmation nor ticket for booking

PNR - RDRZON, KZCFVT

Did many phone calls to customer support and also sent email to nodal officers but no response.

Nodal officers are also not providing any update. lets us know whom to contact now...

Could you please help us to accelerate process

Thanks
Sunil Jawalkar
suniljawalkar's [Complaint's author] reply, Feb 7, 2021
Still waiting for refund, Could you please help us to accelerate process

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Air India Express
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    661
    Pending
    0
    Resolved
    124
    Air India Express Phone
    022 22796330
    Air India Express Address
    Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021
    View all Air India Express contact information