Had such a terrible exp. while checking in with Air India Ex IX-195 from Jaipur to DXB, Shekhawat saw a teenage girl alone and took the opportunity to not only misbehave by passing indirect crude comments but also charge unnecessary excess baggage amount for a laptop bag with a notebook to read and snacks to eat - which are all allowed to be carried along on the flight as hand baggage which is clearly stated on the website too.
Provided a receipt of INR3780 which does not even mention what they have charged for,
@AirIndiaX should apologize & train their staff with basic mannerisms on how to deal with other humans & refund the amount charged incorrectly. Shekhawat should be given a warning who is working at Jaipur Airpot along with his Manager who encouraged him to perform such an act.
#Shameful&disgraceful
@AirIndiaX
I will wait to hear back here or on pankit.[protected]@gmail.com
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