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Still No reply from their Customer service team. When I called the CS team they are Yelling and screaming at me asking me to wait and they cant do anything.
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I've been waiting for 6 months now for my money!! had cancelled in March 8th 2020 much before the lockdown. They don't intend to pay it seems, just delaying.
please raise your complaint in http://www.consumerhelpline.gov.in/ also
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022 22796330
Air - India Building, Nariman Point, Mumbai, Maharashtra, India - 400 021