Air India Express — Non payment of refund

Address:

Pithoragarh road, near hotel greater kailash

Dear sir,
1. Please refer my PNR no WRERJV for the Lucknow to Dubai Air india express flight on 04 April 2020.
2. The said flight was cancelled and the same was communicated to me by a mail from Air India Express. After that i applied for refund through your customers support agent on 26 March.
3. I was told the refund will come in next 14 working days. However I have not received any refund till date.
4. You are requested to kindly Process it at the earliest.
Thank you
Major Dhiraj Murari
Mob. [protected]