| Address: | Puttur vittla, Dakshina Kannada, Karnataka |
On 20th april i was checkin in dammam airport i got bording pass and my laguage as per allowed 30+7
I did checkin.. Before checkin they cheked bag and allowed inside
Once i reach gate pass there is one staff start to argue me that i have exceed bagage, have to pay 150 and take my pass,, but i refuced to pay because i dnt have much exceed laguage, also am sure that i have around 7 kg, i asked many time to take measure but he didnt.
Staff just argue to pay him finaly 100 riyal, and he not allowed to enter flight, i went to flight door, but staff stopped me and said this lugage you cant carry by hand, i asked reason, he still stayed to pay him 100.. Finaly i agreed to give my hand bag to lugage, but not money. The guy give me slip and said collect from mangaluru airport.
I waited my lugage and i didn't received, i go to customer care,, they show me that they got mail,, my bagage exceed the limit and passenger not paid for it so bag hold in damamm, pasanger have to pay 300 sar.. I'm surprised.. If staff warning me in damam if lugage hold means i will be pay him 100 riyal that he asked..
After 5 days my bagage arrived but if i release i have to pay 300 sar (6k inr)
Am ready to pay if i get reason of hold and verify about exceed,
But in mangalur airport laguage department not authorize to verify.
Kindly need your support and action.. Thank you
Attached supporting dicuments
Br
Anwar
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