Air India Express — Refund due to cancellation of flight (rescheduling without any information)

Address:	134/E c/o of BN Shrivastava near Subham sweets, NANDA Nagar, Kunraghat, GORAKHPUR
Website:	www.airindiaexpress.in

This is Vijay Kumar.
I had booked a flight through your Airline having PNR : OQNVSF (Air India Express)
Sector: Lucknow - Dubai
Departure Date: Mon-09july 2021

I got my flight rescheduled without been informed to me. However, as the new flight reschedule is inconvenient to me because I won't be able to board on that flight as my visa is getting expired on 17th of July
I talked to the costumer service and they subjected me that I will get informed prior to any change made or I will be refunded but I haven't received any calls or e-mail through your side.

I have cancelled the flight ticket before the due date and called your call center multiple times for a refund.
I have been told all these while that the refund will happen in a weeks’ time. However I couldn’t get it in the last 1 months.

Hope atleast by this complaints, i get a genuine response on my refund.