Air India Express — refund for ticket cancellation not received

Hi

I was forced to cancel my air india express booking uteeyr (Attached) because of the kerala floods and
Because the kochi airport was shut down during the scheduled flight date and there was no way my
Daughter could reach the trivandrum or kozhikode airports due to the floods. I did the cancellation on
14/8/2018

It is now 14 days since cancellation

Till date the refund amount has not been credited to my account.

Also i have come to understand that a full refund will be offered for all flight tickets cancelled
Because of the situation at the kochi airport.

Kindly arrange for refund immediately

Regards
Ajith kumar
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Sir/Madam,
I purchased online ticket using my credit card traveling from Trivandrum to Abu dhabi on 31.12.2018. I cancelled the ticket but so far the money is not credited in my account. Ticket copy is attached. Kindly do the needful.

My Email : aji.[protected]@yahoo.com
Tel: [protected]

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