Air India Express — Refund Request NOT PROCESSED in due time

Address:

Air India Express → 1st Floor, Old Operations Building, Air India Complex, Old Airport, Santa Cruz ( East) Mumbai 400029, India.

Complaint : refund rejected
carrier : ai express
pnr : 7idtts
flight : ix 373
sector : ccj/doh
date of travel : 28/04/2022
date refund requested : 18/04/2022
date reminder sent : 27/04/2022
date complaint registered : 27/04/2022

despite of submitting refund request in due time, air india express has refused to give full refund
flight was rescheduled and new timing were not acceptable by the passengers
refund requeste sumbitted 10 days prior to scheduled departure date of the flight but no action were taken from their end