Air India Express — Service

Address:

Qatar

I had booked a ticket for me and my children to travel on 4Feb2022 on air india express kochi to Doha but unfortunately my leave was canceled and my children are supposed to travel unaccompanied.I went to air india office in Qatar the staff attitude was very irrelevant and ridiculous.They doesn’t want to work and don’t want to help anyone.He said me to cancel the whole booking but no refund it may take months moreover half of the amount only will pay back and he want me to pay for the new tickets, how much I tried to explain but he was very tough to convince.It’s the first time I decided to travel on air India and I got the worst experience .I know no body will take action against such disgusting activities but such behavior is shameful for the whole country.