Air India Express — vbm-ticket refund - not responding on our request

Dear sir,

As we are tried to purchase a ticket in vande bharath mission through airindia express on july 10th but due to some technical error we are not received pnr and confirmation email but amount 2850 aed approximately 58000 inr. On the same day i sent multiple email to customer are of airindia express with all details and requested to cancel my transaction and initiate refund.

On 21st july i received email from customer care with confirmation and pnr #qhqeuo. Due to some medical issues and no feedback from air india express i booked ticket in emirates i travelled back to india.

I keep requesting for refund but they are not responding and keep sending email if pnr confirmation the number they provided of call center is not reachable.

Requesting for support and justice to get the amount refund on t will be a great help in the current situation.