| Address: | 4-153/1/3/5 Madoor, Kotekar Post Mangalore 575022 |
Dear Sir,
I along with my family members were supposed to travel to Dubai on 9-Jan-2022 on IXE-383 flight. As per Covid protocols we had got PCR negative test report from renowned hospital a day before and during RT PCR in airport mine and my sister-in-laws test result came positive. We had no symptoms. Still we agreed and requested for retest but airport medical team rejected our request and we had to return back to our house. There were around 10 to 12 members with same issue. We had no taxi arrangements in airport so we had to sit and wait in airport till morning with kid.
After coming back from airport next day we went nearby Govt Health center for retest as we both had no symptoms. On 12th Jan 2022 we received the antigen and PCR reports as negative.
In this regard, we strongly want to raise a complaint on Apollo hospital in Mangalore Airport for their carelessness and negligence in proper reporting against PCR tests.
Due this my niece had to miss her school classes. I was almost about to lose my job and now I will be on unpaid leaves.
We pay huge amount for PCR testing in airport and still they could not provide proper arrangements for us.
Please advise what should I do next as we have negative antigen and PCR report.
Also I want to know who will bear our losses.
Thanks and Regards
Nitheen Kumar
[protected]
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