Air India — Facing problem to book my flight tickets

Umesh Chamder

Jul 7, 2021

Address:

330 AAbhaykhand 3 Indirapuram

Respected sir.

On 04 th June I had booked two tickets number[protected]/17 from Delhi to Lucknow and initially the time of flight was 13.00 to 14 .00 but later I had a received a mail of reshule it on same date but time was 7.05 . Since my son exam had postponed so I made a request through your call center to hold it and they did the same and assured me whenever you plan your journey they will issue the ticket of same date .

I have a very pathetic experience when I made a call to yours Guru Gram call center I called them number of times after a hourly hold they are not book my tickets and told that in this regard I will receive a call which not happen as yet

I hope you will provide necessary assistance
Regards
Umesh Chander
[protected]
[protected]

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Air India customer support has been notified about the posted complaint.

Jul 07, 2021

Updated by Umesh Chamder Respected sir.

On 04 th June I had booked two tickets number[protected]/17 from Delhi to Lucknow and initially the time of flight was 13.00 to 14 .00 but later I had a received a mail of reshule it on same date but time was 7.05 . Since my son exam had postponed so I made a request through your call center to hold it and they did the same and assured me whenever you plan your journey they will issue the ticket of same date .

I have a very pathetic experience when I made a call to yours Guru Gram call center I called them number of times after a hourly hold they are not book my tickets and told that in this regard I will receive a call which not happen as yet

I hope you will provide necessary assistance
Regards
Umesh Chander
[protected]
[protected]