Air India — flight cancelled and rescheduled without informing.

Address:

Koramangala, Kuteers Arcade 102, 17th A main, 6th cross, 560095

My flight scheduled by air india ai 801 del-blr scheduled for del-blr, 19:25 ist was canceled by air india at 8:00 am and communicated by just an sms.
I had to book another flight at the last moment because of which i had to pay surge and extra amount.

The air india team did not communicate anything about the cancellation reason and support till date.
After checking with them for a refund due to cancellation, i was denied the same. They claim they had rescheduled the flight. However, i never received a call or message from them about the same.

I am unable to reach customer support since then since they never pick up the call.

My name - devesh kumar batra, [protected],