Air India — Flight Cancelled by Air India - Refund Pending for 2 Months

Air India — Flight Cancelled by Air India - Refund Pending for 2 Months

I Indra Gurung from Sangli, Maharashtra Dec 7, 2021 Dec 8, 2021 This thread was updated on Dec 8, 2021

Hi Sir, My compliant is for AIR INDIA. They cancelled the flight from Pune tobDwlhi on 24th October 2021 and sent us an SMS on 9th October regarding the same. So I called to AIR INDIA customer care, the customer care Executive told me that I will get full refund in 30 days time. But even after 2 months i am still waiting for my refund. I filled a Feedback form to check the refund Status also as advised after contacting the airlines customer care for 3rd time. Here is the Air India Feedback Acknowledgement (Ref No. WB-DPNQ[protected] Name: Mr. Indra Bahadur Gurung ) I send emails to their vigilance officer too at [protected]@airindia.in, but NO RESPONSE. Kindly help me Getting my refund from Air India. Thanks..!! +3 photos Was this information helpful? No (0) Yes (1)
Air India customer support has been notified about the posted complaint.
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supervisor

Dec 8, 2021

Once a passenger entered in the commercial relations on his own will, without the external pressure, such passenger took his own risk, entrusted the Air India carrier his and his friend air transportation.

To cry "help me", after the passenger has lost the chance of the air transportation on his own, shall be addressed to the qualified lawyer, who can assist in the claim against the air carrier on refund and reimbursement.

The India's rules gives 2 years term for the injured passenger for the decision on the passenger's action in the magistrate (district) court of Pune or of Delhi.

But the financial situation of the Air India operating carrier shows defects of a practical realization of the judgement, if such can be taken in favor of injured passenger by a judge, in 2 years.

So, the passenger, if he is willing to reimburse his pecuniary and non pecuniary losses from the disruption of the Air India services, can collect about[protected] rupees for the payment of the services of a qualified lawyer in his residential area, to find such qualified lawyer, to collect and to save evidences in his lap top, to wait for the decision of the judge for the period from 6 months till 2 years, depending upon the chosen lawyer, his own efforts, the qualification of the judge and of the lawyer of Air India carrier.