Air India — flight delayed due to no one react in air india

Hello sir/madam,

My name shiva prasad neela, my mother in law and father in law coming from delhi to iad airport date on march 3rd 1:00 am but the air line doesn't updated flight delayed around 13 hours even they did n't arrange any facility like food, accommodation like hotel. It really bad a bout that. Her names pola rama devi and pola anjaneyulu they are safer to knee pain to. It's really disgusting service and most of people seat on ideal there is no food, next time we can't book air india. I love india but air line service not good. My humble request can you please file as complaint.

Flight information:
Ai 103
Start data march-03-2019 delayed by 13 hours

Thanks
Shiva
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