Air India — flight no. ai 587 cancellation

Address:

401, NEEL KAMAL APARTMENT, BD39 RABINDRA PALLY, KOLKATA-700101, Kolkata, West Bengal, 700101

I had booked a ticket from bangalore to cochin on 1st august for flight no. Ai587 (Pnr no. Hkqbf) leaving bangalore at 22.00hrs and reaching cochin at 22.55 hrs on 19th dec2019. We are a group of 6 persons booked under the same pnr. All o[censored]s are senior citizens in the age group of 60-72 yrs.

Suddenly on 11th dec. Ie after 4 months 10days, i was informed through sms that my flight is cancelled without assigning any reason whatsoever. I talked to your representatives 3/4 times at nos[protected] and[protected] for alternative arrangements to enable us to reach cochin on 19th dec where our hotel booking is already made.
We will be reaching bangalore from kolkata at 11.30 hrs and wanted alternative flight thereafter to reach cochin on the same day ie 19th dec.

Unfortunately, your people were most unco-operative and without any alternative arrangement we will be suffering heavy financial loss as well as lot of inconvenience.

Can we, therefore, request you to kindly interfere in the matter to make alternative arrangement for all 6 o[censored]s to enable us to reach cochin on 19th dec.