Air India — Forcibly escorted by Air india folks from the airport !!!!!!

Address:https://www.airindia.in/

My Name is Suchit kumar Matpathi, my flight was booked from bangalore to thailand and from thailand to Japan on 10th at 1:00 am, I reached the airport 2 hours early since it was a international travel .

my tickets was booked with Thai airways through Gotogate site .

Basically at bangalore Air India was doing the check in for Thai airways, the office who was checking my documents started acting like he owns the airlines, stood up from his desk rudely and asked the boys who put the luggage on the belts, to escort me out side as I can not board. I got scared and asked him whats wrong .

His Answer...

I DO NOT HAVE the covid test certificate in japanese format hence I can not board.

My certificate was given my the ICMR governemnt of India.. I told him it is ok, my collegues already traveled couple of days back .. Japanese Gov accepts it . but this rude guy did not listen to any thing, misbehaved with me and thrown me out with in no time to react .

and with no other chance left for me, I stayed in a hotel that night, missed my flight.

next day again I booked my flight with format he asked and travelled to Japan now.. and guess what, 80% of the people brought the same ICMR test results and Japanese immigration and accepting this with out any questions.

Because of such people we common people get harrased . I spent 70 K extra for this, and also for the work I was travlelling, I missed out the date and lost 500K approximately.

whom should I tell my story and compain about this disgusting behaviour of the AIR INDIA employee..

if any one there who can please Help me

I do not no his name, he refused to tell neighter allowed to see his batch.

the only thing is the boy who escorted me outside has to right my details in the register, I forced him to right clealy comment that no proper format of Covid report hence escorting out of the airport.

just in case if you need :

Travel date : 10th March 2022, 1 : 00 Am from bengaluru by Thai airways
BOOKING NUMBER: SP62ZS
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