Air India — fraud

Address:

11522

My self khasim, working in dubai. I suppose to travel from dubai-mumbai-hyderabad on 22.06.2017. I reach to counter 1 hr before counter closing. Counter person told me repack the baggage because of excess luggage. I was repacked & reach to counter with in 5mins. Till the time another passenger was there in counter. Counter person told me come after this passenger. That passenger is travelling to delhi, but that counter display shows mimi. That passenger having more than 8 baggage and extra luggage and counter person taking more than 30mins. I was standing in 'q' more than 30mins. Boarding closing time for mumbai flight 10.40pm.
One supervisor (Mr. Samir - dnata) he came to me 10.45pm and told me booking closed. Then i was behind air india shift incharge (In duabi international airport on 22.06.2017) mr. Ravi till 2.30am to do some thing for me or arrange alternate. He was just close his mouth till 2.30am and given a suggestion go air india office, they will do some thing. Then next day i went air india office i paid aed880 dirhams for 23.06.2017 ticket. And air india shift incharge (In duabi international airport on 23.06.2017) miss. Malini given a report, its passenge mistake.

I am surely telling its not my mistake.
Proof: dubai internation airport - counter cctv footage.
Just air india employees blaming to passenges to save their jobs.

My question is,
1. How they provide my conformed ticket to some other passenger?
2. Why air india shift incharge (In duabi international airport on 22.06.2017) mr. Ravi fail to provide alternate solution?
3. How air india recruted like this unskilled employee?
4. Who will pay the compensation to me?

Hope i will get the