Air India — Frequent Flyer mileage not given

Website:

www.airindia.in

Dear Sir,

Myself and my wife travelled from Kolkata to Delhi to Chicago by Air India on 11th Feb 2022. As a Kriflyer member (partner of Star Alliance) as a member of Star Alliance we are suppose to earn frequent millage in our membership account but Air India not giving. Even after sent so many email they are just playing with us. We need your kind attention on this request.

Thanks
Mr Bibekananda Roy
Mrs. Subrata Roy