Air India — frequent flyer points deducted however ticket not upgraded | |||
1. I had travelled by air india on 30 july 2018 from kolkata to delhi. My pnr number was jcwyy. Ticket number [protected]. 2 i was upgraded to business class and 4982 points were deducted from frequent flyer No[protected]. However on arrival at the kolkata airport i was given an economy class boarding pass. I was told that the deducted points would automatically be added to my account. 3.in the past five months i have spoken to the call center at least 10 times, they have always assured That 4982 points would be added into my account. However till date nothing has happened. 4 may i request you to look into the matter and revert the points 4982 into my account at the earliest. Thanking you Your's sincerely Rajiv chauhan Was this information helpful? | |||
Air India customer support has been notified about the posted complaint. | |||
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