Air India — Give me full refund or bear my connecting flights expenses

Address:	Indore, Madhya Pradesh, 452007
Website:	www.airindia.in

I am one of the sufferers of flight AI635 28 dec 2016 mumbai to indore.

At time of booking flight, time of departure was 7:55 am from mumbai and arrival time at indore was 9:25 am.There were many changes to itinerary and finally you guys able to depart us from mumbai at 11:30 am. But you guys did brilliant job to land flight in indore at 12:25 pm considering flight was not cancelled ( While customer service at indore airport claiming flight landed at 10:40 am and flight is on time ).

Delay of more than 3 hour 30 minutes from origin.

So I can believe you will continue same kind of service in future and I will definitely miss my connecting flights on 8 Feb 2017. Considering your nature of service I want full refund for my ticket and also you should give me compensation for flight AI635. One of your customer service representative confirmed that you are eligible to get compensation/refund for flight delay of more than 1 hour.

I tried contacting you guys on your call center email ids :- call.[protected]@airindia.in, call.[protected]@airindia.in and [protected]@airindia.in but no response from your side on my complaint. I waited more than a week for your response.

I want full refund and compensation.