Air India — help desk at t3 is most helpful

I am travelling from delhi to madurai
By
Ai 9015. On 10th march.
When i approached the kiosk to generate boarding pass i could not get one. It displayed
Error. One ai employee tried to generate also.
It was no help
Then i approached a counter. The operator
Informed that it wl be attened at g counter.
When i approached that counter the operator
Informed that it wl be attended by m counter.
While going to m counter i found the help desk
Where a very unhelpful person was manning it.
He wl not even scan the tkt
He told to go to m counter. I was certain
This time ordeal was over
When i met one ashish at m counter he mentioned
The matter did not relate to him.

And he said i should go to help desk.
Again i approached help desk. This time he mentioned i should go to h counter..
I went to h counter to find out if i could get
The boarding pass. He told me to go to
M counter..

Back to square one..

Then i thought i would sit down in one place
And phone our protocol ppl to come to help...
As luck would have it i could see a specific madurai counter at k row i guess..
Rest is history...
Wl the air india top brass travel as a commoner
To figure out things in the field...??
Air india has not changed a shade. It remains same aloof highhanded.
God bless this country and air india...???
I spent close to 2 hrs to sort the matter..
R k routray
[protected]@hotmail.com