Air India — I am waiting for my refund almost 4 months now.

Address:	India
Website:	www.airindia.in

I have requested for my refund 4 months ago. I have emailed to [protected]@airindia.in, [protected]@airindia.in and called at least 10-15 times for my refund. Worst customer service representative, does not know anything, refuses to help and gives false information just to get rid of the call. At the end of all calls they do not even let us give the review and try to convince us to cut the call so we will not go to the review portal.
None of the Air India department reached out to me to resolve the issue after sending them so many emails.
Can anyone help me out?
I do not want to reveal my ticket details here. please reply me so I can give the details.