Air India — In-Flight Experience

I travelled from Mel to AMD on the 5th April on Flight No. AI309. I had really bad experience on the Flight. First, Seats are dirty, Filthy, reap off the material and unstable. Air coming from the underneath the seat plastic gap, Entertainment system was not working at all. Imagine without any entertainment system I have to spend 12 hours on flight. Called flight attendant many many times but not the single time they came to help me. When they serving the food I ask to resolve the issue but they said they will come back later after serving but nobody I mean nobody came after that. There are several other passengers also complaint the same. I don't think I can travel again in Air India as they fail to provide the simple basic stuff to the passengers. Also, from DEL to AMD flight unbelievable thing happed. The flight was full of Mosquitos...yeas I typed it right full of mosquitos. We use flight safety laminated page as hand held fan to keep those monsters away. They talked about digital change and swatchh Bharat but it's a lie or its not up to that par at this time. I am going back to MEL again on 19/04 and would be appreciate to upgrade my seats to avoid such incidents. Please contact me on [protected]@hotmail.com to resolve the issue.
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