Air India — Inflight entertainment malfunction on international flight from PARIS-DELHI-PARIS

I am Jeeru Nishanth Reddy (PNR: JO74M6). I travelled in Airindia flight AI 0142 from PARIS-DELHI on 10/05/2023 and returned in flight AI 0143 from DELHI-PARIS on 18/05/2023. In both these flights, the inflight entertainment system was completely broken. Not just mine, but for a lot of other passengers as well. I was travelling alone and each way journey was around 8-9 hours with nothing to watch/listen. This is completely unacceptable. I will be travelling with my kids again on 30/06/2023, and I cannot imagine how we will have a 7 and a 9 year old kids without inflight entertainment. could any of you take a look at this issue please. We pay outrageous price for the tickets, and this is the service which is provided. I expected the service to be better since TATA's took over, but it has totally disappointed me with feeling of no future for this airlines.