Air India — information about closure of chandigarh airport for 15 days, request for full refund, complaint for misbehaviour

Address:

Chandigarh, Punjab, 160014

Yesterday i had made a phone call to air india [protected]. My concern was as the chandigarh air port will be closed for flights from 11-2-18 t0 25-2-18, i needed to either reschedule my tickets or get cancelled for full refund. Mr taslim (As the name quoted by the caller) floor manager spoke very bluntly as he told that it was yet two full months left and i should not worry about it and when i asked as to why then air india booking site is showing no fares for pune to chandigarh flights from 11-2-18 t0 25-2-18, he told that the flights are full. On this i asked him that is why i am worried that flights sometimes get full and one needs to plan early and that there is contradiction in his suggestion itself. He brutally told me that come what may they will not refund any amount for my booking as under.
It is requested to listen the conversation recording and take appropriate action against mr taslim for his misbehavior.

Also please look into the issue that as chandigarh airport will be closed as mentioned above and i have the following tickets booked for 12 feb pune to chandigarh ai 814. Please decide the matter at the earliest and if this flight is not operative on 12-2-18. Please cancel my tickets and make full refund or confirm that this flight will be operative on this date.
Sincerely
Bharat bhushan goyal
[protected]

Web reference: aibe36311447