Air India — inordinate delay

Address:

122001

Flight no. Ai 144 from mumbai to delhi on 17.06.2018. The flight was to take off at 5:00 pm. However we are still sitting in our seats hoping the technical snag gets resolved.
The national airlines is in a deplorable state. This is not a first of the delay but it's unacceptable to be trapped in a confined space with several other people and ineffective air conditioning.
The passengers have been taken for a ride and precious time has been lost.
The charges are at par with any other airline serving the sector but the services are a disappointment and disgraceful.
Compensation must be paid to the passengers for the harassment and inconvenience caused.