Air India — Issue with refund

Hello team

Please note my concern here. I have a flight with Air India upcoming on 18 January from Delhi to Goa, I have few challenges due to covid listed below
a. I have my son who is 7 years old only and non vaccinated as a copassenger and on high risk due to covid situation.
He also has his exams next month and I can't put him at any health risk.
b. The news says that the lock down shall be extended startfrom 20 January onwards affecting flights, which means even if I could go to how I can't return and get stuck there .again a challenge for us of getting stuck in bad and unsafe conditions in a different city .
c. Earlier when We booked flights the situations were better and unpredictable for January, but now they are intense . We also have lost very close relatives due to prevalent situations and many affected by the same .
c. I can see that no cancelations are being initiated from your end but going by current risk and increasing covid situation, I am expecting an understanding and consideration from your end for helping us with cancelation and refunds .

I would request Airindia bring the oldest and consistent airlines in india to be considerable enough and get the cancelation for my flight covered with no deductions . As the situations is equally bad for everyone in the world and because of not being responsible for the situation to make the cancelation for myself but the risk associated is majorly my challenge here . Being a mother I cannot knowingly let me son be put on the risk here.

Expecting the same to be handled and resolved for me in the favor

Ketki sahni
[protected]
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