Air India — lack of knowledge of counter staff and harassment

Address:

Chaukaghat Varanasi, Varanasi, Uttar Pradesh

R / sir
Today I have fly by Air India flight to DEL-VNS my PNR no is Z44NC tody time was 09;10 am I m carrying toy which was plastic toy gun and there is no battery and I have informed counter staff the counter staff deny it is not allowed in any where if it is check-in or if it is as hand bag I told him to l giving in check in baggage he strictly deny for that I told him to my child is with me and they have contacted with sentiment he is crying over but he is not permitted to carry in check in baggage I have destroy that toy's and throwing in dustbin...and the counter staff said that if you Cary this toy you will miss your flight ...I m totally disturb.and back to home...

I think he wants I removed that's my son gift(toy gun) and give it to him.
It's very bad to national carrier if they're want they take catora, but no harassment to pax and please provide me CMD contact number also than I ask that toy gun is allowed or not. In check in Baggage
Please my complaint send to DGCA ALSO. And I m waiting your reply...