Air India — Loss of Baggage in London to India flight AI 112/24th May

Hi,

I had my my connecting flight AI 112 from London to Delhi on 22nd of May. Unfortunately AirIndia left behind my Bag in London and upon reaching at Delhi, they informed me that my bag was left at London Heathrow Airport. So in that case they registered a complaint "Property Irregularity report" and asked the details like where they going to deliver my bag and the nearest Airport. As the nearest Airport to my home is 400 KM far, they mentioned me like they will courier it to my native. It's been 4 days now, there is no update on my Bag and whenever asking about this, they are telling like it has been forwarded to Bhubaneswar via Vistara Airline. While calling to Vistara they are telling they can not send it to my native as I haven't travel with Vistara. My bag is almost lost and no one taking responsibility. I have paid full amount to purchase ticket and that is their fault by not sending my bag with same flight I travelled. Now they are harassing me by asking to call this help desk and that help desk. My bag is very important to me and without that its very difficult spending days here in India. They are also not providing proper escalation process. Please help me to solve my issue.

Thanks
Pragnya Mishra