Air India — loss of luggage

 
2 Reviews
 bennoy andrews on Mar 7, 2018
This is regarding my lost luggage from mumbai. I boarded flight no 144 from coimbatore to mumbai on 4th march and to delhi by flight no659. Iwas informed at delhi that my luggage is still at mumbai. I am a defence person on official duty to pathankod. I could not proceed further without my baggage, and had to stay in delhi for two days on my own expence. Air india promised to deliver it within 24 hrs. Its been 4 days and no action has been taken yet. Very irresponsible staff. Plase take some action fast.

Complaint Status


[Mar 07, 2018] Air India customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0Share0

Comments

Customer service was rude and didn’t help me with any resolution . Please check the screen shots attached.

Thanks
Flight booking ref: JWHLE

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    Air India - loss of luggage