Air India — Loss of luggage in Air India Flight No. AI 472

Address:	New Delhi, Delhi, 110037
Website:	www.airindia.in

I travelled in Flight No. AI 472 from Udaipur to Delhi along with my son SIHAG/YASH VARDHAN. His Ticket No. was[protected]C2, with Boarding No. 109 and Seat No. 13D. I deposited my luggage in three bags at the Check in window o[censored]daipur air port with Tag No. AI 411534. One of these bags was lost in the transition by the Air India.

The surety against loss, damage or deterioration of luggage during flight was the sole and entire responsibility of Air India. On reaching Delhi, when I went to the concerned counter/luggage belt for gathering my deposited luggage, my one bag was missing. When I contacted the Manager and other officials of Air India, they replied that that was the routine and regular matter of Air India. Their behaviour was ill, bad and irresponsible not only with me but also with some foreigners. This has brought a very bad name for the Air India as well as the Country.

It is requested that concerned officials in Air India be directed to get my lost luggage immediately recovered/traced and handed over to me at my residence given below. The erring, ill behaved and irresponsible officials of Air India involved in this incidence be given exemplary punishment. I may rightly and appropriately be compensated for any loss, damage or deterioration of any material from my baggage. Hoping for an early and prompt action.

Meenakshi Sihag
Flat No. 61/2,
Emilia D2,
Vatika City, Sohna Road, Near Badshahpur,
Sector-49,
Gurgaon.
Mob; [protected]