Air India — lost/stolen goods/items

Hello sir/madam,

I would like to get to your notice and will please request your quick support to resolve the issue..

Issue: lost/stolen gold ornaments from handbag on air india international flight to chicago-ord

Passenger & travel information:
Flight no: ai 127- 77w
Passenger: swayam prabha k
Seat no: 18k
Travel info: hyderabad to delhi and to ord, terminal 5, chicago airport.
Flight timings: 9:00pm ist from hyderabad, 2:00am ist to ord terminal 5-chicago - reached around 7:45am cst.
Date of travel - 21st feb ’18- hyderabad, ind to delhi, ind; dep - 9:00pm, arrival: 11:00pm (Del)
- 22nd feb ’18- delhi – dep - 2:00am & arrival ord terminal 5- 7:15am approx (Delayed flight, actual landing time -6:30am)

Note: i have tried to contact federal aviation administration team, air india customer service, airport authorities and all went in vein as they have set up automatic responses or left for voice mails.

Ornament 1: gold necklace with pearls & corals
Ornament 2- pair: uncut diamond ear rings with pearl hangings.
Weight - total 27 grams - 2.7 tolas
Price - approximately 1, 20, 000 inr (Or) us $ 1, 875/-

Air india customer services needs a complain number to process the request and no one has ever responded to my phone calls or emails.

I tried reaching ord air india authority and all went in vein...

Please somebody let me know if there will be a complain launched and if someone from airindia will respond to my email requests/ phone calls.

Thanks in anticipation…