Air India — luggage damaged

Hello, i travelled yesterday from hyderabad to new delhi via air india. Travelling experience was fine but i found my luggage damaged today. My glass photoframe was broken which was a fragile item. Secondly, my bag and its handle was torn from outside. Luggage staff might have pulled it in a very hard way that the bag was damaged. Its ridiculous. At least the staff must be properly trained for this and they must handle the luggage in a good way.

Komal singh
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